Fraud CenterE-mail Fraud
Phishing involves the use of seemingly legitimate e-mails and Web sites to deceive customers into disclosing sensitive personal information. It is important to remember that we will never initiate a request for sensitive information via e-mail.
E-mails may look like they are coming from popular websites, online payment processors and phone calls from fraudsters. If you believe the e-mail is legitimate but would like to verify, call the company that sent the e-mail, but do not use any phone number listed in the e-mail, look it up yourself.
If you receive an e-mail you believe to be fraudulent from us, please contact us.
Some tips for evaluating suspicious e-mail:
- If it smells fishy, it probably is! Trust your instincts. When in doubt, err of the side of safety.
- Don't give any online user ID or passwords or any other personal information in any e-mail
- Delete e-mail attachments from people you don't know - WITHOUT opening them!
- Keep an eye out for strange links or attachments in e-mail–they just might contain malicious code.
- Avoid downloading files of which you're unsure–be on the lookout for files such as freeware, screensavers, games or other executable programs.
- Websites can be full of threats, so be sure to run an anti-virus scan on all downloads before running them. It may be helpful to download files to a "Scan" folder and then scan the entire folder's contents.
- Don't respond to e-mails threatening to close your account if you do not take the immediate action of providing personal information.
- Where possible, don't use your e-mail address as a login ID or password.