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Investing in alternative assets has been a popular strategy for preserving wealth for centuries. Precious metals such as gold, silver, and platinum are considered safe haven assets and have been used as a store of value for thousands of years. This is because, in times of economic uncertainty, people often turn to them as they are proven to keep their worth and provide protection against currency devaluation.
With the plethora of options available to investors looking to start their journey in these alternative assets, it can be overwhelming to choose the right company to invest with. One such company that has been gaining attention in recent years is Universal Coin & Bullion. In this article, we will take a closer look at the company and its features, as well as discuss if they are legitimate.
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Overview of the Company
Universal Coin & Bullion is a reputable precious metals dealer that has been in business for over 20 years. The company is based in Beaumont, Texas, and has established itself as a leading provider of alternative assets in the United States.
It was founded in 1994 by Dr. Michael Fuljenz, a renowned numismatist and expert in the industry. He has over 40 years of experience in investing in coins and bullion and is widely respected for his knowledge and expertise.
After working in the industry for many years, Dr. Fuljenz decided to start his own company with the goal of providing clients with the best possible service and products. Universal Coin & Bullion was established with a focus on customer satisfaction, integrity, and education.
Over the years, the dealer has grown to become one of the most trusted names in the precious metals industry. This is seen through its numerous awards for its exceptional service, including the prestigious Dealer of the Year Award from the Professional Numismatists Guild.

Products and Services
The company is known for offering a wide variety of precious metal products to suit the needs of different types of investors. Their products include gold, silver, platinum, and palladium coins and bars, as well as rare coins and collectibles.
Aside from this, it is an authorized dealer for several government mints, including the United States Mint, the Royal Canadian Mint, and the Perth Mint in Australia.
Bullion Coins
The company prides itself on offering a range of bullion coins produced by government mints around the world. These include popular options like the American Eagle gold and silver, Canadian Maple Leaf, and the Australian Kangaroo. The company also offers coins from other mints like the Austrian Philharmonic, Chinese Panda, and the South African Krugerrand. Indeed, these are a popular choice for investors as they are easy to store and liquidate. It is also important to note that they are available in different sizes and weights, ensuring you can find the option that’s best for your needs and goals.
Bullion Bars
The business also provides a selection of bars in different sizes in addition to bullion coins. Popular items like 1 oz gold bars and 100 oz silver bars are available, as well as less common sizes like 1/10 ounce gold bars and 1 oz silver rounds.
Due to the fact that bullion bars frequently have smaller premiums than coins, these are a more affordable method to invest in precious metals. They are also easy to store and transport, making them a convenient option for those who prefer to take physical possession of their assets.
Rare and Collectible Bullions
Lastly, they have different rare coins and collectibles that will surely delight collectors. Customers can find all sorts of collectibles such as ancient, rare, modern, and commemorative coins. These are highly valued by collectors and can provide an excellent long-term investment opportunity.
This type of asset is not only valuable for its precious metal content but also for its historical significance and rarity. These often have unique designs, limited mintage, and are sought after by collectors worldwide. It is also worth noting that their founder’s work on these rare bullions has been recognized by the Numismatic Literary Guild and the Press Club of Southeast Texas, ensuring everyone that the company is an expert in this field.

Programs
In addition to its vast selection of precious metals products, Universal Coin & Bullion offers a range of investment services to help clients make informed investment decisions. The company's team of experienced professionals can provide guidance on portfolio diversification, market analysis, and other investment strategies.
IRAs
One of the key services offered by Universal Coin & Bullion is their Precious Metals IRA program. This allows clients to hold precious physical metals in their IRA accounts, providing an additional layer of diversification and protection. The company can assist clients in setting up and managing their Precious Metals IRA, ensuring that all IRS regulations are followed.
Additionally, this type of retirement account can help you protect your assets against inflation, market volatility, and other economic uncertainties. It provides tax advantages, making it a smart investment choice for those looking to diversify their retirement portfolio.
However, you should note that they are not transparent about what IRA custodian they use or partner with, which may be a concern for those who value transparency.
Appraisal Services
The company is known for its appraisal and authentication services for rare coins and collectibles. Their team of experts can provide a comprehensive analysis of the value and authenticity of metals, helping clients make informed decisions. This kind of service is essential for collectors and those who want to ensure that their rare assets and collectibles are genuine and accurately valued. Lastly, they can also help clients protect their investments by detecting counterfeit coins and identifying those with unique historical significance, helping you understand the value of your asset.
Educational Materials
For those interested in learning more about the industry and precious metals, the company offers educational resources such as newsletters, articles, and webinars. Clients can also turn to their experts as they provide personalized consultations to help in developing strategies based on certain financial goals

Their Customer Service
Excellent customer service is something that Universal Coin & Bullion takes great pride in offering to its customers. The business recognizes the value of establishing lasting relationships with consumers and works to give each one the greatest experience possible.
The Buy-Back Guarantee is one way that it exhibits its dedication to providing excellent customer service. Regardless of whether the customer bought the goods from the company or another dealer, they will still buy back any product you are selling at the current market price under this guarantee. This gives customers peace of mind as they can sell their products to the company, showing its flexibility.
The company also offers free shipping on all orders, making it easy and convenient for clients to purchase and receive their precious metals products. Their website is easy to navigate and provides clients with up-to-date market information, product availability, and account management tools.
Finally, the Universal Coin & Bullion team of experts is available to answer any questions clients may have about their products or services. Whether through email, phone, or in-person consultations, their team is committed to providing exceptional service and ensuring that clients are satisfied with their experience.
However, the company is also notorious for providing bad experiences to clients. For example, there are reports stating that some customers have not yet received their orders.

In-Depth Guide to Their Buy and Sell Process
The company has to buy and sell services for various precious metals products. They offer competitive prices for gold, silver, platinum, and palladium, making them an appealing dealer to work with.
The buy and sell services provided by Universal Coin & Bullion are designed to provide clients with a seamless and hassle-free experience. The company's team of experts can assist clients in finding the right products for their investment goals and can also provide guidance on when to sell their investments to maximize returns.
How to Transact With Them
As an online precious metals dealer, the company offers several convenient ways to transact with them. Clients can make purchases online, over the phone, or through the mail, depending on their preferences.
When making purchases online, you can browse their extensive inventory of precious metals products, including gold, silver, platinum, and palladium coins and bars, as well as rare coins and collectibles. It is also worth noting that the company's website is easy to navigate, and you can filter products by metal type, weight, and price to find the right products for your investment goals. This is really beneficial as there are other gold companies out there that make it hard for their customers to buy from them.
Aside from this, you can also place orders over the phone by dialing the toll-free number provided by Universal Coin & Bullion. You will be connected with esteemed professionals that can help you identify the goods that best suit your requirements and can offer advice on current market trends and investment tactics.
Universal Coin & Bullion provides a shipping service for customers who would rather make purchases through the mail. You can mail an order form and a check or money order to the business mailing address, and your order will be processed as soon as it is received.
Whatever the method of payment, Universal Coin & Bullion makes sure all transactions are confidential and secure. They use state-of-the-art encryption and security protocols to protect clients' personal and financial information, and all shipments are insured and tracked to ensure timely delivery.
Overall, the convenient and secure transaction options offered by Universal Coin & Bullion make it easy for clients to invest in precious metals from the comfort of their own homes.
Potential Drawbacks When Transacting With Them
Though Universal Coin & Bullion is a well-established and reputable precious metals dealer, there are some potential drawbacks to consider when transacting with them
Firstly, they are not upfront about the specific IRA custodian that provides the custodial services. This may be alarming for those who want transparency and clarity when it comes to their assets.
Second, there are a fair number of consumer complaints, which may concern some people. Despite being backed up by testimonials from their previous clients, some customers have complained about problems with shipping and customer support. For instance, some have complained about not receiving their orders or being unable to get in touch with the dealer’s staff.
Additionally, the Business Consumer Alliance gave the company a C rating. While this is an acceptable rating, it suggests that they may not have met all the basic requirements needed to be seen as a high-quality dealer Those who want to work with a company that has a higher rating might want to look for another dealer to trust their money with.
Finally, while the company offers secure storage solutions for clients, they do not offer any form of vault storage for its customers or just does not advertise it well. This may concern those who want the added security and peace of mind that comes with storing their precious metals in a secure vault.
Despite these potential drawbacks, Universal Coin & Bullion remains a reputable and trusted precious metals dealer for those seeking high-quality products and services. However, you should carefully consider these potential drawbacks and conduct thorough research before making any investment decisions. By doing so, you can ensure that they are working with a trusted and reliable precious metals dealer that meets your needs and standards.

Are They a Scam?
There is no evidence to suggest that Universal Coin & Bullion is a scam. On the contrary, the company has received positive reviews from a range of sources, including the Better Business Bureau (BBB) and the Professional Coin Grading Service (PCGS).
The company has an A+ rating from the BBB, which indicates a high level of trustworthiness and customer satisfaction. Additionally, it is also famous for receiving numerous awards and accolades for its services, including the Dealer of the Year award from the PCGS. However, you should consider the fact that they only got a C rating from the Business Consumer Alliance.
It is important to note that, like any investment company, there are always risks involved with investing in precious metals. However, Universal Coin & Bullion has a long-standing reputation for providing products and services to its clients, and there is no reason to believe that the company is engaged in any fraudulent or deceptive practices. But they should work on improving their service as some of the clients didn’t receive their products and they have quite a number of complaints.
Overall, it is always important for investors to conduct their own due diligence and research before investing in any company or product. However, based on the information available, there is no reason to believe that Universal Coin & Bullion is a scam.
Conclusion
Any investment portfolio that seeks diversification, stability, and potential long-term growth should consider adding precious metals investments. Universal Coin & Bullion is a reputable and long-standing precious metals dealer that provides a vast array of top-notch goods and services to assist customers in achieving their financial objectives.
Though they have a credible rating with the Better Business Bureau and provide numerous options for clients in terms of their products, they also have issues such as not being transparent about their IRAs and the lack of storage solutions.
As with any asset, it is important to conduct thorough research and due diligence before making any decisions. By working with a trusted precious metals dealer, investors can feel confident that their investments are safe, secure, and poised for long-term success.
The fact that Universal Coin & Bullion only garnered a C rating from Better Business Bureau is a warning sign. You should instead work with more trustworthy and reputable companies to save yourself from the headache of inefficient customer service.
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